FAQ is for Wooden crafts & Antique metal crafts
A:Mostly our loading port is Dalian,Tianjin,Shenzhen,Qingdao.
But we could ship the goods from any port according to customers’ requirement.
A: Usually it is 300pcs for smaller size items, 100 pcs for bigger items.It’s depends on the items and the quantity of your order.
If shipping by air ,we don’t have minimum amount required .If shipping by sea , MOA is $3000.
A: Yes, all of the products can be passed CE and ASTM certification, and which are in line with EU’s REACH Law.
A: Yes ,we are honored to offer you samples.
A: Usually our sample time is 3-15 working days,which would depending on your sample QTY.
We could offer the sample for free charge but do not pay the cost of freight.
A: Generally, it will take 45 – 60 days after receiving your advance payment,which depends on the different products style.
Eg: For Wood carving handicrafts is 60-90 days,because of long time for hand carving
For Vintage metal cars is about 30-45 days.
A: Generally, we would supply super strong 5-layer corrugated carton packing to ensure all carton are seaworthy.
– Inner box will be done brown or white box ,color box or mail order box.
– Wooden crafts will be wrapped with packing paper individually,then placed in a 3-layer corrugated medium boxes.
– Antique metal crafts will be packed in a separate inner box.
A: T/T payment 30% deposit in advance,70% balance against B/L copy;
L/C at sight .
A: 1) You send us the items you want by email.
2) We make a proforma invoice for your confirming.
3) 30% deposit or full amount and send us the payment copy.
4) We start production after receiving the payment.
5) We inform you when the goods ready.
6) You pay all balance and send us the payment copy. 7) We deliver the goods to you after receiving the balance and send you the tracking number/ Airway Bill of Lading depending on the shipping method.
FAQ is for Himalayan salt lamp
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
A: Sample needs 3-5 days, mass production time needs 1-2 weeks for stocks,3-4 weeks for large quantity.
A:Yes. Make sure it’s turned off first then squeeze both side of bulb holder has springs then comes out and u can change bulb
And you can buy them here.
A: Before we ship these salt lamps,we have quality control system to check these cords one by one,ensure quality from the start.
However,if belongs to the quality question,please contact us in anytime.
A: We have full certificates for the salt lamps.The plug,cords,switch are all have certificates.
The switch is safe even if you use it for a long time.
A: We can supply white box,brown box and color box according your requirement and qtys.
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
A: The lamp can last forever if taken care of properly.
Because these lamps are simply a chunk of salt, do not use them in a high humidity place like a bathroom,
it will dissolve the salt.
I had one lamp for over 2 yrs without needing to change the bulb. I light all my lamp every evening for several hours.